- Title
- Employees’ attitude toward human resources management practices and employee engagement: evidence from the Pharmaceutical industry in Thailand
- Creator
- Chuaywongyart, Sutisophan
- Resource Type
- thesis
- Date
- 2012
- Description
- Professional Doctorate - Doctor of Business Administration (DBA)
- Description
- This study examines the relationship between employees’ attitude toward human resources management practices and employee engagement in the pharmaceutical industry in Thailand. Specifically, this dissertation serves two main purposes. First, it investigates the impact of four core human resources management practices on employee engagement. These human resources management practices are (1) recruitment and selection, (2) training and development, (3) performance management, and (4) compensation and reward. Second, it examines the impact of the personal factors including gender, age, lengths of service, education, and job categories on the level of employee engagement. A questionnaire was used as the main tool to collect data from a sample of 241 respondents who are the current employees of four companies involved in the pharmaceutical industry in Thailand. Interviews were also conducted as supplementary with ten employees for validating information obtained or clarifying unclear issues from the questionnaire survey. The results of this study offer empirical support for a positive and statistically significant impact of four key human resources management practices on employee engagement. The results indicate that extensive use of an integrated approach to human resources management practices through recruitment and selection, training and development, performance management, and compensation and reward, can generate positive result in term of their effect on employee engagement. The role in employing for key human resources management interventions is not only under the responsibilities of human resources department, but also relates to all involved parties including senior management team, manager, and their supervisor. In addition, the findings suggest that certain type of individual are more likely to become engaged in their workplace than others. The results show significant relationships among personal factors including age and length of service on employee engagement. In contrast, the results indicate that higher level of education, higher level in organization and age do not contribute to higher engagement. Therefore, it is essential to know that there are potentially different individual actions, attitudes and factors that have an impact on engagement so as to motivate individual employee to translate employee potential into performance and business success. Engagement level can vary with personal factors such as how old a person is and how new they are to the organization. So, it is important for the organization to respond to these so as to avoid disengagement. The opportunity exists for future research among other pharmaceutical companies in Thailand. The future research can use the findings from this study as a ground to step up to the next level on a strategic human resources management and strategic organizational development practices such as change management, merger and acquisition, outsourcing, and downsizing. In addition, future research should examine a new trend of human resource management practices which match with a new generation workforce examining on how the company can support employee work and life such as virtue office, work and life balance, and international talent transfer programs, and to find out the factors that are most important for new generation to employee engagement.
- Subject
- employee engagement; human resources management practices
- Identifier
- http://hdl.handle.net/1959.13/928124
- Identifier
- uon:10348
- Rights
- Copyright 2012 Sutisophan Chuaywongyart
- Language
- eng
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | ATTACHMENT01 | Abstract | 52 KB | Adobe Acrobat PDF | View Details Download | ||
| View Details Download | ATTACHMENT02 | Thesis | 1 MB | Adobe Acrobat PDF | View Details Download |